Planet 7 Review

Planet 7 markets itself as a player-friendly platform, promising fast withdrawals and constant support. Yet when you dig into the user reviews, a pattern of troubling complaints begins to emerge.

With a Trustpilot score of just 1.4 out of 5 and 90% of reviewers rating it one star, the complaints are consistent: withdrawals blocked or delayed, verification obstacles, unhelpful support, and inconsistent transaction records.

Although the site features staff names and claims of legitimacy, it fails to display any valid license raising real concerns about transparency and accountability. Despite its clean design and strong promises, player feedback suggests Planet 7 doesn’t follow through where it matters most.

What Users Are Really Saying

With 90% of over 100 reviews marked as 1-star, the feedback isn’t just negative—it’s overwhelmingly so. From unexplained withdrawal rejections to delayed support responses and confusing verification processes, many users describe an experience full of roadblocks.

Here’s a closer look at the most common complaints:

James DAVIS

Review date: November 27, 2024

Awful
Awful. I have pissed away way more than I should have here, but today was the last straw. I attempted to make two withdrawals yesterday totalling $2800. Went to bed, no issues. Checked the status on these today, and it showed both to be cancelled. I go to their customer service and they said I cancelled both withdrawals and played the money out which is 100% bullshit. Am I sleep gambling? Unbelievable that this is the tactic they’ve lowered themselves to to screw players out of money. On the rare occasion that you DO receive a withdrawal, it takes about a month and you constantly have to ride them about it. Stay away. Stay far away. Stay away from gambling kids. Ruin your life some other way.

Ruthie Wolford

Review date: April 10, 2025

I played at Planet 7 Casino and no payout
I played on Planet 7 casino, won 2500, but they won’t pay because they say I mixed funds. They denied my withdrawal and put my money back on the games account, and I played some with it. How is that mixing funds? If that’s the case, it is all mixed. They sent me a bonus and told me to enjoy playing while I waited for my never-coming payout. Planet 7 does not pay its players. First, they kept asking for the same documents

Robert

Review date: May 20, 2025

got cheated out of a withdraw0
got approved for a withdraw and then i waited for over 2 weeks for my withdraw only to go to them to ask where it was and they said they decided that it was refused and kept the money

Christine

Review date: March 28, 2025

The biggest scam site I’ve ever played…
The biggest scam site I’ve ever played on, won and tried to cash out which they denied, then they said I mixed funds and am no longer eligible to cash out my 200$ and withdrew it from my account into their “manager withdrawal account”. Absolutely ridiculous site.

Why Users Are Losing Trust in Planet 7

1. Withdrawal Rejections – Even when users meet all terms, payouts are denied without clear or consistent reasoning.

2. Delayed or Unhelpful Support – Chat reps often give conflicting answers, or fail to follow through.

3. Suspicious Transaction Records – Players report missing or edited transaction histories, especially when contesting payout blocks.

4. Verification Denials – Accounts and payment methods are frequently rejected without valid explanation, stalling or canceling cashouts.

What Missing Licensing Means for Planet 7 Casino Users

A major concern with Planet 7 Casino is its total lack of transparency. While the site lists the names of its owner and content writers, it fails to provide any information about its licensing status. This raises serious concerns:

• No Legal Protection
  Without a recognized gaming license, there’s no regulatory authority to turn to if issues arise. If the casino refuses payouts or acts unfairly, you have no official body to help resolve the dispute.
• Higher Risk of Fraud
  Unlicensed casinos can manipulate games, void legitimate winnings, or mishandle your personal and financial information—all with little to no consequence.
• No Accountability
  When licensing info is missing, it becomes nearly impossible to hold anyone responsible for unethical or illegal practices.
• Denied Withdrawals Without Recourse
  If your withdrawal is unfairly blocked or delayed, you won’t have legal channels to recover your funds.
• Misleading Professionalism
  A polished website doesn’t guarantee fair play or honest business conduct—without licensing, these claims have no backing.

Choose a Casino You Can Trust

Planet 7 might not meet expectations, but these reliable casinos do.

A Risk Not Worth Taking

Planet 7 might look appealing on the surface, but behind the glossy exterior lies a pattern of serious issues, denied withdrawals, poor support, and zero licensing transparency. These aren’t minor complaints, they’re signs of a platform that can’t be trusted.

With so many reputable casinos offering real security and better player experiences, there’s no reason to take a chance on Planet 7. You deserve better.